News

Please click the Alerts tab for current alerts and service notices. alerts tab button

Boil Water Notice Downgraded to a Water Quality Advisory

May 02, 2024

Effective May 2, the Boil Water Notice previously in place, has been downgraded to the status of a Water Quality Advisory. This Advisory is now in effect, as required by the Interior Health Authority, and will be in place until further notice.

Water Quality Advisories are issued when moderate variations in water quality occur—such as aesthetic changes in water clarity, colour, and taste—but the actual risk to human health remains low. Individuals at greater risk of gastrointestinal illness, however; should follow the Precautions below.

Precautions During a Water Quality Advisory

While a Water Quality Advisory represents low risk for most people, the following individuals should take precautions.

  • Individuals with weakened immune systems or chronic illnesses
  • Infants and individuals under 12, and those over 65 years of age

Tap water used for the following purposes should be brought to a rolling boil for at least one (1) minute, then cooled as needed before use.

  • Drinking and ice cubes
  • Liquids or food (e.g. tea or soup) that will not be boiled for at least one (1) minute
  • Washing fruits and vegetables being eaten raw
  • Brushing teeth or cleaning dental and medical appliances
  • Preparing baby food and infant formula
  • Bathing infants

Water used for bathing shouldn’t be swallowed. Tap water may be used for dishes washed by machine, but add bleach if washing dishes by hand. Water used for other household purposes does not need to be boiled.

Questions?

Please contact Customer Care at customercare@corix.com or 1-877-788-7277, Monday to Friday, 8 AM to 5 PM.

<< Back to News & Notices